Privacy Policy

How we protect and handle your personal information

Last updated: January 15, 2024

Introduction

Annot, MB ("we", "us", or "our") operates the AI Test Generator website and service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy describes our practices regarding the collection and use of your information and tells you about your privacy rights and how the law protects you.

πŸ“ Company Information: Annot, MB is a private limited company registered in Vilnius, Lithuania, European Union.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us when you:

  • β€’ Create an account or register for our service
  • β€’ Subscribe to our newsletter or marketing communications
  • β€’ Contact us for support or inquiries
  • β€’ Participate in surveys or feedback forms
  • β€’ Use our worksheet generation service

This may include:

β€’ Name and email address

β€’ School or institution name

β€’ Teaching subject and grade level

β€’ Payment information (processed securely)

β€’ Profile preferences

β€’ Worksheet content and specifications

β€’ Communication preferences

β€’ Support requests and feedback

Automatically Collected Information

When you visit our website or use our service, we automatically collect certain information:

Technical Information

  • β€’ IP address and location data
  • β€’ Browser type and version
  • β€’ Operating system
  • β€’ Device information

Usage Information

  • β€’ Pages visited and time spent
  • β€’ Features used and interactions
  • β€’ Worksheets generated
  • β€’ Error logs and performance data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • β€’ Provide and maintain our service
  • β€’ Generate custom worksheets
  • β€’ Process payments and subscriptions
  • β€’ Provide customer support
  • β€’ Send service-related notifications

Improvement & Analytics

  • β€’ Analyze usage patterns and trends
  • β€’ Improve our AI algorithms
  • β€’ Develop new features
  • β€’ Monitor service performance
  • β€’ Conduct research and analytics

Communication

  • β€’ Send newsletters and updates
  • β€’ Provide educational content
  • β€’ Respond to inquiries
  • β€’ Send promotional materials (with consent)
  • β€’ Notify about policy changes

Legal & Security

  • β€’ Comply with legal obligations
  • β€’ Protect against fraud and abuse
  • β€’ Enforce our terms of service
  • β€’ Resolve disputes
  • β€’ Protect user safety

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These parties are contractually obligated to keep your information confidential and secure.

Examples: Payment processors (Stripe), email services (SendGrid), analytics (Google Analytics), hosting providers

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and your options regarding your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • β€’ SSL/TLS encryption for data transmission
  • β€’ Encrypted data storage
  • β€’ Regular security audits and updates
  • β€’ Secure payment processing
  • β€’ Access controls and authentication

Organizational Measures

  • β€’ Employee training on data protection
  • β€’ Limited access on need-to-know basis
  • β€’ Regular security policy reviews
  • β€’ Incident response procedures
  • β€’ Vendor security assessments

⚠️ Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

πŸ” Right to Access

Request a copy of the personal information we hold about you

✏️ Right to Rectification

Request correction of inaccurate or incomplete information

πŸ—‘οΈ Right to Erasure

Request deletion of your personal information (subject to legal requirements)

⏸️ Right to Restrict Processing

Request limitation of how we process your information

πŸ“€ Right to Data Portability

Request transfer of your data to another service provider

🚫 Right to Object

Object to processing of your information for certain purposes

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We may need to verify your identity before processing your request to ensure the security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

Account information:Until account deletion
Payment records:7 years (legal requirement)
Usage analytics:2 years
Support communications:3 years
Marketing data:Until unsubscribe

International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Safeguards We Use

  • β€’ Standard Contractual Clauses approved by the European Commission
  • β€’ Adequacy decisions for transfers to certain countries
  • β€’ Binding Corporate Rules for intra-group transfers
  • β€’ Certification schemes and codes of conduct

Children's Privacy

Our service is intended for use by educators and is not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover we have collected information from a child under 13, we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • β€’ Posting the updated policy on our website
  • β€’ Sending an email notification to registered users
  • β€’ Displaying a prominent notice on our service
  • β€’ Updating the "Last updated" date at the top of this policy

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Information

Company: Annot, MB
Address: Vilnius, Lithuania
EU Representative: Available upon request

Response Time

β€’ General inquiries: 2-3 business days
β€’ Privacy rights requests: 30 days
β€’ Data breach notifications: 72 hours
β€’ Urgent matters: 24 hours

Questions About Your Privacy?

We're committed to transparency and protecting your personal information